Everything a small-to-medium sized Salesforce org needs to run smoothly, including (but not limited to):

• User management & support

• Custom fields

• Basic flows

• Reporting / dashboards

• Basic troubleshooting

• Release/update management

• Biweekly office hours

• Some larger tasks and projects can be completed on an expanded timeline (e.g., custom app builds, integrations, etc.)

Are you starting small with near term plans to grow? Do you have a mid-sized org in need of solid management, clean-up and vision? This tier includes support for:

• More complex flows

• Complex formula fields

• Managed packages & third party apps

• Integrations

• Custom app/object builds

• Mid-size projects & tasks

• Weekly office hours

If you have a small org that needs to be implemented, or a single project that needs to completed, we offer the option to split your agreement between tiers (e.g., Peak for 4 months, followed by Base for 8 months). We can help you determine if this fits your needs, and what the projected split should be.